Service & Support

The Glue provide a range of day-to-day end user services and support with a team on hand 24/7 to fully manage software and infrastructure, as well as resolve issues quickly so you can get on with running your business.

End User Support

While most managed service providers charge on a per-user basis each month, The Glue only invoices for the service we deliver at an hourly fee. No lock-in contracts guarantee problems will be fixed promptly and given the appropriate amount of attention required to ensure they never happen again. Our team is devoted to making sure you are always online and able to operate.

This unconventional model is a point-of-difference and one of the ways we offer flexibility, freedom and transparency. We know customers can walk away if we don’t deliver the goods which drives an unwavering commitment to service, product and outcomes.

Infrastructure
(cloud and on-premise)

You can outsource the management and operations of your servers or virtual machines – regardless of location (cloud, on-premise or both).

We have the capability, technology and qualified people to manage cloud workloads seamlessly. We truly understand Amazon Web Services (AWS) and are a proud consulting partner.

Desktops

We can fully manage user desktops including anti-virus software, operating systems and remote support as required.

Network

Engage The Glue to implement and maintain your WiFi, network switching, routing and security. We can simplify your network requirements, get you online quickly, check you are getting bang for your buck with the right products and providers, and troubleshoot issue before they arise.

Cyber Security Audits

Is your business at risk? Can you afford an attack? What affect would this have on your business?